FAQ

Q: How fast will I have a presence online?
A: Your multi-page website will be up immediately upon placing an order.  Within a few days of this one of our editors will review your information, modify the content for search engine optimization and provision your search terms with the major search engines.  If you purchased a Premium Listing, our editors will have this content listed on the review and travel sites in a few weeks.

Q: What results can I expect?
A: Local businesses are looking for specific responses, i.e. restaurants are looking for more customers, plumbers may be looking for customers to call or contact them.  Once we have you listed on the search engines and your business website is up you should begin to see additional customer traffic.  Since we are positing you with many paid keywords, you should see a steady stream of traffic from this to your business website.  

Q: What if I don’t have a website?
A: We provide you with a search engine friendly multi-page website.  This is included as part of our online marketing services.

Q: What features of my business website can I edit?
A: You have complete control of your website.  You can edit the address and phone number, description, specialties, times open, upload photos and videos, add your own graphics and modify the site colors.  All the content, photos, and videos are properly sized and named for search friendliness when you upload them. 

Q: What if I already have a website?
A: We can do a combination of things, such as driving traffic to your website, and simultaneously setting up your business website.  If you add content and photos, this information is likely to be picked up and used by search engines, directories and others.

Q: What is the advantage of purchasing reputation management?
A: A recent study by Deloitte Consumer Product Group shows that 62% of Internet users read product reviews written by other consumers and 98% of these that read reviews believed them to be credible. Just as you can receive new customers from review sites, you can also loose potential customers as well if they see negative reviews on these sites.  We protect you from this by managing content when bad reviews are given. 

Q: How do I cancel my service?
A: You can contact us and we’ll remove your account, or you can simply remove the credit card information in your account and on the next billing cycle we’ll detect this and remove you.  We will attempt to notify you by your contact email first to make sure.

Q: What do I do if I have problems or questions?
A: Just send us your remarks via the Contact Us or call the main number and we’ll get you a support person to help you along.  

Q: I’m having problems logging in?
A: Don’t forget that you have to login using your full login email address and that passwords are case sensitive.  If you’ve forgotten your password, just put in your login email address and click “send password”.